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Self Service Password Recovery

Please enter your AUT Username and click Submit





If you've forgotten your Username or are having difficulties recovering your password, please call:

  • Student Service Desk on 0800 AUT ICT (0800 288 428)
  • Staff Service Desk 09 921 9888 option 3

    • Note: Calls to this number from your mobile phone are free.

Please choose ONE of the following options:

No self service options available, contact ICT Service desk to reset your password

Staff can call the helpdesk on 09 921 9888 option 3
Students within NZ can simply call 0800 288 428

Please enter your password reset token here. If you can't find a recent token, use the resend token button to try and send again.

Change AUT Password

Your password must be between 8 and 40 characters, have a mixture of letters and numbers and must not be a previously used password.

NOTE: If you have configured any other devices to use AUT account (AUTwifi, outlook activesync etc), please update the devices with the new password.

 
We've detected your account is currently locked out, if you have changed password recently we recommend using this instead of setting up a new password.





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ICT SERVICE DESK | (09)921 9888 | https://ithelp.aut.ac.nz